FAQ'S
Where are you based?
We are based in London. If you would like to visit our showroom please message us on whatsapp +44 7908 230373 to schedule an appointment.
How can I order?
For all order enquiries please message us via whatsapp +44 7908 230373, with the exact product/s as well as sizing and colour if applicable and a member of our team will promptly get back to you.
What are your opening times?
We're open everyday from 11AM-9:30PM GMT but there will always be a member of staff available to assist you.
What postage do you offer?
Shipping Policy:
*Please note no service from any courier is guaranteed unless stated otherwise. If your order does not arrive in time, please do not contact us asking for a refund as we do not process refunds due to late deliveries , bank holidays or postal strikes as this is completely out of our control.*
DISPATCH AND PROCESSING:
All orders are usually dispatched the same day from when your order was placed. However in times were we are extra busy please allow 1-2 working days. Once your order is shipped you will be notified by a member of our team via whatsapp with proof of postage as well as your tracking number.
DELIVERY OPTIONS:
Royal Mail Special Delivery next day guaranteed (must be placed before 4pm)- UK mainland
Parcel Force Express, 3-4 Working day aim - International (may vary per country)
Do you offer international shipping?
Yes, we offer an express international tracked service via Parcel Force.
What are your prices?
Please message us on whatsapp +44 7908 230373 and our team will be able to assist you with pricing.